Chat is a singleton class of the ChatProviderSDK.

A set of configurations that are associated with each chat session.

The ZDKChatAccount model stores information about the chat account, such as the current accountStatus and the list of Departments associated with the account

The ZDKAgent model has information about an agent in a chat session, such as their backend id represented as nick, their display name, their avatar, and if they're currently typing.

The ZDKChatAttachment model, contains information about attachments that were sent or received by the visitor.

The ZDKChatSettings model stores information about the chat account's settings, such as the fileSizeLimit, whether attachments are enabled, and the list of accepted file extensions.

ZDKChatState is a model representation of the current chat session.

ZDKQueuePosition is a model that represents the current queue position of the visitor.

Department model contains id associated with the department, the department name, and the current status of the department.

Offline form is formed from the given fields: visitor info - name, email, phone department - department id message - visitor's message

The Chat Log attachment

Chat comment in relation to a Chat rating.

Base class for chat log events that may occur in a chat session

Chat Member Join event

Chat Member Leave event

Chat message

Questions from agent with multiple options that a user can respond with

A Chat rating left by the user after an agent requested it. Can be none, good, or bad

Chat Rating Request (sent by the agent)

Visitor information that can be seen in the Chat dashboard Contains name, email, and phoneNumber

A Custom Update Event that can be seen in the agent dashboard.

ZDKChatInfo contains information about the chat session, such as if there is a chat ongoing.

PushNotificationData can be used to gather information about Chat related push notifications

ZDKChatAccountProvider gives the ability to observe account updates.

The ZDKChatProvider provides APIs to interact and observe the current Chat session.

ZDKConnectionProvider gives the ability to observe connection updates.

The ZDKProfileProvider contain APIs to update information about a visitor. Such as name, email, phone number, tags, and notes related to the visitor and their session.

ZDKChatProviders is a grouping of all the providers that allow you to, setup for push notifications, handle session updates, handle connection state, and interact with the APIs in other ways.

The ZDKPushNoticiationProvider provides APIs to subscribe to, and handle Zendesk Chat's Push Notifications.

ZDKSettingsProvider gives the ability to observe settings updates.

Delivery Status of the ChatLog

Delivery status error describes the reason of a delivery failure

Delivery Status of the ChatLog

Potential errors returned from the ChatProviderSDK

Account Status

The error of type ChatAttachmentError is emitted when file upload has failed.

A rating that can be assigned to the chat

A rating that can be assigned to the chat

An enum of the message types that can be in sent/received in a chat session

The status of the department.

Who sent the message can be user/agent/trigger

Possible Authentication related error codes

Possible Authentication related errors

Chat session status describes current state of the session

Represents different states of theChatSession

Enum representing the different types of notifications that can be received for Chat

Base protocol representation of a ChatLog

Protocol that an object that handles authentication should conform to. Called by the ChatSDK everytime authentication is required.

Protocol that conforms