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A

AnswerBot - Enum in zendesk.answerbot

Use this class to setup AnswerBot initialization.

AnswerBotEngine - Class in zendesk.answerbot

AnswerBotProvider - Interface in zendesk.answerbot

import zendesk.answerbot.AnswerBotProvider; ...

AnswerBotSettings - Class in zendesk.answerbot

This class models settings for Answer Bot returned by the Zendesk back-end.

ArticleView - Class in zendesk.answerbot

ArticleView(Context) - Constructor for class zendesk.answerbot.ArticleView

ArticleView(Context, AttributeSet) - Constructor for class zendesk.answerbot.ArticleView

ArticleView(Context, AttributeSet, int) - Constructor for class zendesk.answerbot.ArticleView

D

Deflection - Class in zendesk.answerbot

This is a model class for a Deflection object that will be created by the AnswerBotProvider.

DeflectionArticle - Class in zendesk.answerbot

This is a model class for a DeflectionArticle object that will be created by the AnswerBotProvider.

DeflectionResponse - Class in zendesk.answerbot

This is a model class for a DeflectionResponse object that will be created by the AnswerBotProvider.

E

engine() - Static method in class zendesk.answerbot.AnswerBotEngine

Returns the Answer Bot engine to be used in the Messaging SDK.

equals(Object) - Method in class zendesk.answerbot.Deflection

equals(Object) - Method in class zendesk.answerbot.DeflectionArticle

equals(Object) - Method in class zendesk.answerbot.DeflectionResponse

G

getArticleId() - Method in class zendesk.answerbot.DeflectionArticle

getBrandId() - Method in class zendesk.answerbot.DeflectionArticle

getCode() - Method in enum zendesk.answerbot.RejectionReason

getDeflection() - Method in class zendesk.answerbot.DeflectionResponse

getDeflectionArticles() - Method in class zendesk.answerbot.DeflectionResponse

getDeflectionForQuery(String, <any>) - Method in interface zendesk.answerbot.AnswerBotProvider

Gets a DeflectionResponse for the given query String.

getHtmlUrl() - Method in class zendesk.answerbot.DeflectionArticle

getId() - Method in class zendesk.answerbot.Deflection

getId() - Method in class zendesk.answerbot.DeflectionArticle

getInteractionAccessToken() - Method in class zendesk.answerbot.DeflectionResponse

getLabelNames() - Method in class zendesk.answerbot.DeflectionArticle

getLocale() - Method in class zendesk.answerbot.DeflectionArticle

getScore() - Method in class zendesk.answerbot.DeflectionArticle

getSnippet() - Method in class zendesk.answerbot.DeflectionArticle

getTitle() - Method in class zendesk.answerbot.DeflectionArticle

getUrl() - Method in class zendesk.answerbot.DeflectionArticle

H

hashCode() - Method in class zendesk.answerbot.Deflection

hashCode() - Method in class zendesk.answerbot.DeflectionArticle

hashCode() - Method in class zendesk.answerbot.DeflectionResponse

I

init(Zendesk, Support) - Method in enum zendesk.answerbot.AnswerBot

Initialises the Answer Bot SDK.

isEnabled() - Method in class zendesk.answerbot.AnswerBotSettings

Returns whether or not Answer Bot is enabled for the configured account.

P

provider() - Method in enum zendesk.answerbot.AnswerBot

Returns an instance of AnswerBotProvider if Zendesk and AnswerBot have already been initialized, or null if they have not.

R

RejectionReason - Enum in zendesk.answerbot

Enum modelling the different reasons a DeflectionArticle can be rejected.

rejectWithArticle(long, long, String, RejectionReason, <any>) - Method in interface zendesk.answerbot.AnswerBotProvider

Marks a deflection article as unhelpful and indicates that it did not resolve the user's issue

resolveWithArticle(long, long, String, <any>) - Method in interface zendesk.answerbot.AnswerBotProvider

Marks a DeflectionArticle as helpful and indicates that the article successfully resolved the user's issue.

V

valueOf(String) - Static method in enum zendesk.answerbot.AnswerBot

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum zendesk.answerbot.RejectionReason

Returns the enum constant of this type with the specified name.

values() - Static method in enum zendesk.answerbot.AnswerBot

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum zendesk.answerbot.RejectionReason

Returns an array containing the constants of this enum type, in the order they are declared.

Z

zendesk.answerbot - package zendesk.answerbot

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