Package com.zendesk.sdk.feedback

Class ZendeskFeedbackConnector

java.lang.Object

com.zendesk.sdk.feedback.ZendeskFeedbackConnector

All Implemented Interfaces:

FeedbackConnector, java.io.Serializable

public class ZendeskFeedbackConnector
extends java.lang.Object
implements FeedbackConnector

Connector to submit requests to a Zendesk instance.

See Also:

Serialized Form

Constructor Summary

Constructors

Constructor and Description
ZendeskFeedbackConnector(Context context, ZendeskFeedbackConfiguration configuration, java.util.List<java.lang.String> additionalTags, java.util.List<CustomField> customFields, java.lang.Long ticketFormId, RequestProvider requestProvider, IdentityStorage identityStorage) Gets a default implementation of ZendeskFeedbackConnector.

Method Summary

Modifier and Type	Method and Description
static ZendeskFeedbackConnector	defaultConnector(Context context, ZendeskFeedbackConfiguration configuration, java.util.List<java.lang.String> additionalTags) Gets a default implementation of ZendeskFeedbackConnector.
boolean	isValid() Before calling #sendFeedback(String, java.util.List, ZendeskCallback) sendFeedback} the client code should verify that it is in a usable configuration.
void	sendFeedback(java.lang.String feedback, java.util.List<java.lang.String> attachments, <any> callback) Sends feedback somewhere.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

ZendeskFeedbackConnector

public ZendeskFeedbackConnector(Context context,
                                ZendeskFeedbackConfiguration configuration,
                                java.util.List<java.lang.String> additionalTags,
                                java.util.List<CustomField> customFields,
                                java.lang.Long ticketFormId,
                                RequestProvider requestProvider,
                                IdentityStorage identityStorage)

Gets a default implementation of ZendeskFeedbackConnector. This version use some global state.

Parameters:

context - A valid context

configuration - The feedback configuration to use

additionalTags - Any additional tags to add to the request

customFields - Any custom fields to add to the request

ticketFormId - A ticket form ID

requestProvider - The request provider to use

identityStorage - The identity

Method Detail

defaultConnector

public static ZendeskFeedbackConnector defaultConnector(Context context,
                                                        ZendeskFeedbackConfiguration configuration,
                                                        java.util.List<java.lang.String> additionalTags)

Gets a default implementation of ZendeskFeedbackConnector. This version use some global state.

Parameters:

context - A valid context

configuration - The feedback configuration to use

additionalTags - Any additional tags to add to the request

Returns:

A default implementation of ZendeskFeedbackConnector

isValid

public boolean isValid()

Description copied from interface: FeedbackConnector

Before calling #sendFeedback(String, java.util.List, ZendeskCallback) sendFeedback} the client code should verify that it is in a usable configuration. Connectors should return true only if they are certain of being successfully able to send feedback.

This method can also be used by the RateMyAppDialog to determine whether or not to show the feedback button

Specified by:

isValid in interface FeedbackConnector

Returns:

true if the connector has valid data

sendFeedback

public void sendFeedback(java.lang.String feedback,
                         java.util.List<java.lang.String> attachments,
                         <any> callback)

Description copied from interface: FeedbackConnector

Sends feedback somewhere.

A concrete example of this can be seen in the ZendeskFeedbackConnector

Specified by:

sendFeedback in interface FeedbackConnector

Parameters:

feedback - The feedback to send, usually entered by a user of your app

attachments - A list of attachment tokens (UploadResponse.getToken())

callback - The callback which can be used to gets updates on the status of the feedback sending.