Package zendesk.support

Interface Summary

Interface	Description
ArticleVoteStorage	Provides storage of an ArticleVote for each article with an article id.
Constants	Constants required for network operations
HelpCenterProvider	A provider which will offer a higher level of abstraction compared to the HelpCenterService.
HelpItem	Model representing items in the HelpCenter UI.
ProviderStore	Interface used to expose Providers through Support.
RequestProvider	A provider which will offer a higher level of abstraction compared to the RequestService You can create an instance of RequestProvider like this:
Streams.Use<R,P extends java.io.Closeable>	Function for working with Closeable types
SupportBlipsProvider	A Provider for tracking user actions and page views.
SupportSettingsProvider	This provider is used internally by the SDK and does not need to be called explicitly.
UploadProvider	A provider which will offer a higher level of abstraction compared to the UploadService You can create an instance of UploadProvider like this:

Class Summary

Class	Description
Article	This is a model class for an Article object that will be created by the HelpCenterProvider.
ArticleItem	A HelpItem for Help Center articles
ArticleVote	This is a class model for an Article vote.
Attachment	This is a model class for an Attachment object.
AttachmentFile	Model class representing a file to be uploaded to Zendesk Support as an attachment to a request comment.
Category	This is a model class for a Category object that will be created by the HelpCenterProvider.
CategoryItem	A HelpItem for Help Center categories
Comment	This is a model class for a Comment object that will be created by the RequestProvider as part of CommentsResponse.
CommentResponse	This is a model class for a CommentResponse object that will be fetched by the RequestProvider as part of CommentsResponse.
CommentsResponse	This is a class model for a response for requesting comments for a request.
CreateRequest	This is a model class for a request which will be created by the RequestProvider
CreateRequestActionHandler
CustomField	CustomFields model which allows for custom data to be set on a request
EndUserComment	EndUserComment object is used to model the difference the API for updating a Request has with fetching a list of Comments for a given request.
FlatArticle	This is a model class for a FlatArticle object which contains an Article object, its relevant Section object and its relevant Category object for ease of use.
HelpCenterAttachment	This is a model class for an HelpCenterAttachment object that will be created by the HelpCenterProvider.
HelpCenterSearch	This class encapsulates the parameters for searching Help Center.
HelpCenterSearch.Builder	This is a builder class which is used to generate a HelpCenterSearch
HelpCenterSettings	Models the Help Center settings which will be used by the SupportActivity.
HelpRequest	Models a request for a flattened view of Help Center
HelpRequest.Builder	This builder is used to create a HelpRequest
ListArticleQuery	This class encapsulates the parameters for listing Articles in Help Center.
Organization	This is a model class for a Organization object that will be created by the RequestProvider as part of CommentsResponse.
Request	This is a model class for a Request object that will be created by the RequestProvider.
RequestUpdates
ResponseWrapper	Wrapper class to encapsulate a generic response received from Zendesk service.
SearchArticle	This class will wrap a Article.
Section	This is a model class for a Section object that will be created by the HelpCenterProvider.
SectionItem	A HelpItem for Help Center sections
SeeAllArticlesItem	A HelpItem for a 'See all articles' item
SimpleArticle	This is a model class for an simplified Article object that will be created by the HelpCenterProvider#getSuggestedArticles(SuggestedArticleSearch, ZendeskCallback).
SuggestedArticleResponse	Wrapper class to encapsulate a list SimpleArticle received from HelpCenterProvider#getSuggestedArticles(SuggestedArticleSearch, ZendeskCallback)
SuggestedArticleSearch	This class models a search for suggested articles
SuggestedArticleSearch.Builder	This is a builder class which is used to generate a SuggestedArticleSearch
SupportEngine
SupportModule	Module holding references to internal dependencies.
SupportSdkSettings	Wraps SupportSettings and makes settings call null-safe.
TicketField	Model class for ticket field.
TicketFieldOption	Model class for ticket field option.
TicketFieldSystemOption	Model class for ticket field system option.
TicketForm	Model class for ticket forms.
TicketFormSettings	Models the TicketForm settings.
UploadResponse	This is a class model for a response for an uploaded attachment.
User	This is a model class for a user that will be created by the RequestProvider as part of CommentsResponse.

Enum Summary

Enum	Description
AttachmentType	Internal enum used to represent the allowed individual types of attachments that can be fetched from a Help Center instance.
RequestStatus
SortBy	This enum models the sorting types available in Help Center
SortOrder	This enum models the sorting types available in Help Center
Support	Configuration class for Zendesk initialization.
TicketFieldType	All supported ticket field types.
UiUtils.ScreenSize

Annotation Types Summary

Annotation Type	Description
SupportBlipsProvider.ArticleVote