Package zendesk.support.guide

Class HelpCenterActivity

  • All Implemented Interfaces:
    zendesk.support.guide.HelpCenterMvp.View

    public class HelpCenterActivity
extends AppCompatActivity
implements zendesk.support.guide.HelpCenterMvp.View
    This Activity is the main entry point for showing Help Center content in the SDK.

    This Activity is designed to be started with the HelpCenterActivity.builder()

    • Constructor Detail

      • HelpCenterActivity

        public HelpCenterActivity()

    • Method Detail

      • onCreate

        protected void onCreate(Bundle savedInstanceState)

      • onStart

        protected void onStart()

      • onResume

        protected void onResume()

      • onPause

        protected void onPause()

      • onCreateOptionsMenu

        public boolean onCreateOptionsMenu(Menu menu)

      • onPrepareOptionsMenu

        public boolean onPrepareOptionsMenu(Menu menu)

      • onOptionsItemSelected

        public boolean onOptionsItemSelected(MenuItem item)

      • showContactUsButton

        public void showContactUsButton()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows the contact us button as a FAB
        Specified by:
        showContactUsButton in interface zendesk.support.guide.HelpCenterMvp.View

      • showHelp

        public void showHelp(HelpCenterConfiguration helpCenterUiConfig)
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows Help for the given SDK UI configuration.
        Specified by:
        showHelp in interface zendesk.support.guide.HelpCenterMvp.View
        Parameters:
        helpCenterUiConfig - The HelpCenterConfiguration containing the category and section IDs, label names, and configuration flags to be used in displaying the UI.

      • showLoadingState

        public void showLoadingState()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows a loading state
        Specified by:
        showLoadingState in interface zendesk.support.guide.HelpCenterMvp.View

      • hideLoadingState

        public void hideLoadingState()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Hides the loading state
        Specified by:
        hideLoadingState in interface zendesk.support.guide.HelpCenterMvp.View

      • showSearchResults

        public void showSearchResults(java.util.List<SearchArticle> searchArticles,
                              java.lang.String query)
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows Help search results for the given query text
        Specified by:
        showSearchResults in interface zendesk.support.guide.HelpCenterMvp.View
        Parameters:
        searchArticles - The List of articles returned for the search
        query - The query text that was used in the search

      • clearSearchResults

        public void clearSearchResults()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Clears any currently shown search results from the view.
        Specified by:
        clearSearchResults in interface zendesk.support.guide.HelpCenterMvp.View

      • setSearchEnabled

        public void setSearchEnabled(boolean enabled)
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Set the enabled state of the search menuitem
        Specified by:
        setSearchEnabled in interface zendesk.support.guide.HelpCenterMvp.View

      • isShowingHelp

        public boolean isShowingHelp()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Tells whether the view is currently showing the Help Center, or Search results. While this is the kind of logical decision normally calculated by the presenter, in this case, with state changes etc, the view is the ultimate source of truth.
        Specified by:
        isShowingHelp in interface zendesk.support.guide.HelpCenterMvp.View
        Returns:
        true if the currently displayed view is the Help Center, false if it's search results.

      • showRequestList

        public void showRequestList()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows the list of requests that the user has created
        Specified by:
        showRequestList in interface zendesk.support.guide.HelpCenterMvp.View

      • showContactZendesk

        public void showContactZendesk()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows the contact Zendesk component
        Specified by:
        showContactZendesk in interface zendesk.support.guide.HelpCenterMvp.View

      • showLoadArticleErrorWithRetry

        public void showLoadArticleErrorWithRetry(zendesk.support.guide.HelpCenterMvp.ErrorType errorType,
                                          RetryAction action)
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows a snackbar with an error message and a retry action
        Specified by:
        showLoadArticleErrorWithRetry in interface zendesk.support.guide.HelpCenterMvp.View
        Parameters:
        errorType - The type of error to display a message for
        action - The retry action to perform

      • showNoConnectionError

        public void showNoConnectionError()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Shows a Snackbar with an error message
        Specified by:
        showNoConnectionError in interface zendesk.support.guide.HelpCenterMvp.View

      • dismissError

        public void dismissError()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Dismiss the error Snackbar if it is currently displayed.
        Specified by:
        dismissError in interface zendesk.support.guide.HelpCenterMvp.View

      • getContext

        public Context getContext()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Gets the View's context.
        Specified by:
        getContext in interface zendesk.support.guide.HelpCenterMvp.View
        Returns:
        The Context of the View implementation.

      • exitActivity

        public void exitActivity()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Exits the activity immediately
        Specified by:
        exitActivity in interface zendesk.support.guide.HelpCenterMvp.View

      • announceContentLoaded

        public void announceContentLoaded()
        Description copied from interface: zendesk.support.guide.HelpCenterMvp.View
        Announce that the content has loaded, for accessibility purposes.
        Specified by:
        announceContentLoaded in interface zendesk.support.guide.HelpCenterMvp.View