ENUM
AGENT_STATUS
The status of an agent to indicate its availability.
link GraphQL Schema definition
1 enum AGENT_STATUS { 2 3 # The agent has gone offline. 4 5 6 # The agent has logged in but not be visible as online. 7 8 9 # The agent signifies internally to other agents that he or she is away from 10 # computer. 11 12 13 # The agent is online and available to serve chat. 14 15 }