ENUM
CHANNEL_STATE
The state of a channel.
link GraphQL Schema definition
1 enum CHANNEL_STATE { 2 3 # The chat has agent assigned and it is waiting to be served. A chat will be in 4 # assigned state when assigned mode routing is enabled. More information on 5 # https://chat.zendesk.com/hc/en-us/articles/217777918-Setting-up-chat-routing 6 7 8 # The chat has ended. 9 10 11 # The visitor has left the chat. 12 13 14 # The chat is waiting to be served. A chat will be in incoming state when 15 # broadcast mode (default setting) is enabled. 16 17 18 # The chat has agent chatting with the visitor. 19 20 }